YORK LABORATORIES respects your privacy and is committed to protecting personal information collected through this website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Telephone number
• Company or organization name
• Country or general location
• Information submitted through contact or inquiry forms
• Information provided when reporting suspected counterfeit products
• Technical information relating to your visit to our website

We only request information that is reasonably necessary for the relevant purpose.

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information

This information may be used for website security, analytics, troubleshooting, performance monitoring, and improving the website.

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries.
• Provide information requested by you.
• Investigate product-authenticity reports.
• Communicate with customers, business partners, distributors, and other legitimate contacts.
• Maintain and improve our website.
• Monitor website security.
• Detect and prevent fraud, misuse, or unauthorized activity.
• Comply with applicable laws and regulatory requirements.
• Protect the rights and legitimate interests of YORK LABORATORIES.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Sharing of Information

YORK LABORATORIES does not sell personal information to third parties.

We may share information where reasonably necessary with:

• Service providers supporting our website or business operations.
• Website hosting, security, analytics, or technology providers.
• Professional advisers.
• Regulatory or governmental authorities where legally required.
• Law-enforcement authorities where required by law.
• Relevant parties where necessary to protect our legal rights, security, or business interests.

Third parties receiving information are expected to handle it in accordance with applicable legal and contractual requirements.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, legal, regulatory, accounting, security, and dispute-resolution requirements.

Retention periods may vary depending on the type and purpose of the information.

7. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and improve the user experience.

Cookies may be provided by YORK LABORATORIES or by selected third-party service providers.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. External Websites

Our website may contain links to external websites.

This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any external website you visit.

YORK LABORATORIES is not responsible for the privacy practices or content of third-party websites.

9. Your Privacy Rights

Depending on your country or jurisdiction, you may have rights regarding your personal information, which may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of information where legally applicable.
• Requesting restriction of certain processing.
• Objecting to certain uses of your information.
• Requesting a copy of certain information in a portable format.
• Withdrawing consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

To exercise an applicable privacy right, contact us using the information below.

10. Children’s Privacy

This website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. International Data Transfers

Depending on the location of our website infrastructure, service providers, or business operations, personal information may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, appropriate safeguards will be implemented for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

The updated version will be published on this page together with a revised “Last Updated” date.

We will review privacy requests and respond within the timeframe required by applicable law.